Cancellation Cancellations made 24 hours before pickup/delivery may be eligible for a partial refund. Same-day or last-minute cancellations may not be refundable. Refunds Refunds (if applicable) will be processed to the original payment method within 5–7 business days. Convenience fees or gateway charges are non-refundable. Damage or Loss In case of damage, repair or replacement cost will be charged based on assessment. No refunds are applicable once equipment is handed over.